Working Student – IT Support & Operations (m/f/d)

TYTAN Technologies.

At TYTAN, we set a global standard in autonomous air defense with AI-drive, cost-efficient systems that counter unmanned aerial threats at scale. We protect people. We protect critical infrastructure. We protect European sovereignty.

We are looking for a reliable and hands-on Working Student IT Support & Operations (m/f/d) to support our day-to-day IT operations. In this role, you will help IT Operations as a hands-on member of the team who handles frontline support for [~150] users while learning the full operational stack and taking on more responsibility as your skills develop.

Your roadmap to make an impact

• Support IT Operations and interface with IT Security, Management and HR

• Ticket triage, resolution, documentation; escalating tickets to IT Lead

• User support: account lockouts, password/MFA resets, SSO/email issues, software installs

• Meeting-Infrastructure / AV troubleshooting

• Hardware lifecycle: imaging, provisioning, asset tagging, inventory (laptops & workstations)

• On/offboarding: access setup, hardware handover, user onboarding

• M365 admin: license assignment, basic mailbox / SharePoint support

• SaaS license tracking: seat usage, reclaiming unused licenses, renewal flags

• Network-side support; printer/peripheral support